Whether for screen printing, digital printing, or pad printing applications, printing companies worldwide benefit from Marabu's professional technical support services. Our technical service team, drawing on the knowledge and experience accumulated over a century as a German enterprise, provides you with expert advice and guidance on printing processes.
Customer First, Quality Foremost
Cutting-edge Technology, Commitment to Excellence
Responsive to Every Call, Sincere Service
Shaping Perfection through Professionalism
7*24 Hours Technical Consultation Hotline
Rapid Response within 4 Hours for Technical Issues
On-site Support by Technicians within 48 Hours
For your first request for technical service
We welcome you to contact Marabu's Marketing Department. We will promptly establish your project information and, following an analysis, assemble a comprehensive technical service team to support you. This team may include application engineers, color matching engineers, and others to provide you with remote or on-site technical guidance.
In the post-pandemic era, with environmental protection taking precedence, how can efficient resource allocation and superior customer service be ensured? Marabu utilizes mixed reality technology, in conjunction with Microsoft HoloLens 2 and Dynamics 365, to provide remote technical support. This not only reduces carbon emissions but also saves on travel time and costs, significantly enhancing the efficiency of customer service. Additionally, through digital means, the company has elevated its sustainable development strategy to new heights.
No matter what printing process issues you encounter, from ink formulation to customized process guidance, the Marabu Asia team can dispatch technical experts from Shanghai and Shenzhen to provide you with efficient solutions at a moment's notice.
Marabu Asia has established printing test centers in both Shanghai and Shenzhen, aimed at providing customers with verified printing solutions. These centers are equipped to conduct a variety of basic and specialized performance tests, offering comprehensive ink solution testing for your projects and specified substrates.
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